Consumers have a fourteen-day right of withdrawal.
Cancellation policy
Cancellation Policy
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us (E&S Commerce GmbH
, Kreuzstraße 20, 42277 Wuppertal-Oberbarmen, Germany, support@shinie.de) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail or an email). You may use the attached sample withdrawal form for this purpose, although this is not required.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of revocation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
You must return or hand over the goods to us or to Shinie Kilic (E&S Commerce GmbH, Kreuzstraße 20, 42277 Wuppertal-Oberbarmen, Germany, support@shinie.de) without delay and, in any event, no later than fourteen days from the date on which you notify us of your cancellation of this contract. The deadline is met if you ship the goods before the fourteen-day period expires. You are responsible for the direct costs of returning the goods. You are liable for any loss in value of the goods only if such loss is attributable to handling of the goods that goes beyond what is necessary to assess their condition, characteristics, and functionality.
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Sample withdrawal form (If you wish to cancel the contract, please fill out this form and send it back to us). – To E&S Commerce GmbH, Kreuzstraße 20, 42277 Wuppertal-Oberbarmen, Germany, support@shinie.de - I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following - Ordered on (*)/received on (*) - Name of the consumer(s) - Address of the consumer(s) - Signature of the consumer(s) (only for notification on paper) - Date |
Special information
If you finance this contract with a loan and later revoke it, you are no longer bound by the loan agreement if both contracts form a single economic unit. This is to be assumed in particular if we are also your lender or if your lender makes use of our cooperation with regard to the financing. If we have already received the loan when the revocation takes effect, your lender will assume our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the revocation or return. The latter does not apply if the subject of this contract is the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives).
If you want to avoid a contractual commitment as far as possible, make use of your right of withdrawal and also revoke the loan agreement if you are also entitled to a right of withdrawal.
Cancellation policy created with the Trusted Shops legal text editor
