E&S Commerce GmbH
Mittelstraße 11(No return address)
40789 Monheim am Rhein
E-mail: support@shinie.de
Managing directors: Murat Emre Güc, Sinan Kilic
Commercial register: Düsseldorf Local Court, HRB 105825
Sales tax identification number: DE369999621
WEEE No.: DE80416204
Battery registration number: DE45830023
The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.